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East Regional Data Center
University of South Florida


3433 Winter Lake Road
Lakeland, FL 33803


Office Hours
Monday - Thursday
8:00 am - 8:00 pm
Friday 8:00 am - 5:00 pm
Saturday Closed, but on-call


(863) 667-7040
FAX (863) 667-7097



sEast Regional Data Center

 

Password Management

To reset your Windows password, click here
For directions on how to change your password via the Internet, click here
For directions on how to change your password via USF desktop/laptop, click here

 

Change your Windows Password

To change your password for the EAST domain, follow the steps outlined below, or call the ERDC Helpdesk for assistance.

Windows XP Desktops / Laptops

  • Log in to your computer (Laptop Users: You must be connected via the USF VPN or in your docking station)
  • Hit Ctrl + Alt + Del once logged into your computer. The following screen will appear:



  • Select "Change Password"
  • Enter your current password, and new password. Your new password must have the following characteristics:
    • THREE of the FOUR below:
      • lowercase letter
      • uppercase letter
      • number
      • special character i.e. ~!@#$%^
    • minimum 8 characters
    • not a previously used password
    • not based on name or username

  • Your password will expire 6 months after you set it.
  • You will receive a 14 day notice to reset your password before it expires.

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Change your password via the Internet

  • Log into the webmail by clicking here
  • Select Options for the left-hand menu
  • Select Change Password
  • In the Domain field, enter EAST
  • Enter your current password, and new password. Your new password must have the following characteristics:
    • THREE of the FOUR below:
      • lowercase letter
      • uppercase letter
      • number
      • special character i.e. ~!@#$%^
    • minimum 8 characters
    • not a previously used password
    • not based on name or username
  • Click Apply

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Reset your Windows Password

To reset your password for the EAST domain, follow the steps below. You must have previously logged into the password reset system and answered questions before you will be able to reset your password.

Go to: Password Reset System

  • When you first open the password reset system, you will need to select an option:
    • Unlock your user account (too many wrong password attempts)
    • Reset your password (Only if you have already setup your password reset questions)
    • Setup your password reset questions for the first time or update your answers
  • Follow the directions for the option you chose. If you would like to download detailed step by step instructions for each option, click here.
  • If you have any questions or problems, please contact the ERDC Helpdesk at (863) 667-7040 or helpdesk@lakeland.usf.edu

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